Shipping terms

Shipping terms

Shipping charges in this online store are automatically calculated by the weight of items ordered at our standard UK & Europe shipping rates . If you have:

  • placed a large order,
  • placed an order from outside Europe, or
  • provided special shipping instructions,

your actual shipping charges may be different than what appears on this order. In these cases, we will send you a follow-up email with your actual shipping charges (in addition to the email automatically sent when you complete your order). Large orders for shipment outside of the UK may result in increased per-unit shipping charges. In all cases, we will try to minimise costs.

Orders placed from the UK and Europe are shipped from our UK office, via Royal Mail/Parcel Force or for larger orders courier service. Shipment to countries outside of Europe may be shipped from our USA or Australia offices if shipping costs will be cheaper.

Customs Information
For delivery outside of the European Union, you may be subject to import duties and taxes which are levied once the package reaches the destination country when ordering goods from IIRP Europe.

Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.