By law, customers in the European Union have the right to cancel the purchase of an item within 14 days beginning from the day you receive, or a third party indicated by you (other than the carrier) receives, the last good ordered by you (if delivered separately). This applies to all of our products except for digital items (e.g. eBooks) that are provided immediately to you with your acknowledgement, and other items such as video, DVD, audio,
To cancel your purchase within the 14 day cooling-off period, you can copy and print the below wording and email it to email@example.com or fax to 01229 750005, Please package the relevant item securely and send it to us within 30 days following the date that the item was delivered to you.
For your protection, we recommend that you use a recorded delivery service if the value of the return is more than £50.00.
Please note that you'll be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective.
As soon as we receive notice of your cancellation of this order, we'll refund the relevant part of the purchase price for that item together with the item's standard postage charge, corresponding to the least expensive type of delivery offered by us. We can't refund any priority, express or courier component of the postage charge.
To IIRP Europe (Fax number: 01229 750005 - e-mail: firstname.lastname@example.org):
I / We[*] hereby give notice that I / We[*] cancel my/our[*] contract of sale of the following goods[*]/for the supply of the following service[*]:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper).
[*] Delete as appropriate